Homi99 Terms and Conditions – Malaysia Platform Usage Guidelines

1Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and homi99 ("Platform", "we", or "homi99"), which operates and manages the website and all related services. This Agreement takes effect from the moment you first access, browse, or register an account on the homi99 platform.

Your continued use of the homi99 platform after any amendments are made to these Terms and Conditions is considered your acceptance of those amendments. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

Homi99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to inform members of significant changes through appropriate communication channels.

2Account Eligibility

To register and use homi99's services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old at the time of registration. homi99 strictly prohibits any underage individual from using this platform in any capacity.
• Legally capable of entering into a binding agreement under the laws applicable in your jurisdiction.
• Not found to be using an account that has been suspended or terminated by homi99 for any reason previously.
• Not acting in the capacity of an agent, representative, or third party on behalf of another individual who is not eligible to register directly.
• Not subject to any legal prohibition or court order preventing participation in online wagering activities.

3Registration & Account Management

Each individual is only permitted to hold one (1) active account at homi99 at all times. Multiple account registrations by the same individual, whether using the same or different personal information, are strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of any existing balances and winnings.

Upon registration, you are required to provide truthful, accurate, current, and complete information. Required information includes your full name, date of birth, active email address, phone number, and valid bank or e-wallet details for financial transaction purposes.

You are fully responsible for:

• Keeping your account username and password confidential at all times and not sharing them with any other party.
• Notifying homi99 immediately if you suspect any unauthorised access to your account.
• Updating your personal information in your account whenever any relevant changes occur.
• Completing the identity verification (KYC) process when requested by homi99 within the specified timeframe.

Homi99 is not liable for any loss or damage arising from your failure to protect your account login credentials.

4Deposits, Withdrawals & Financial Transactions

All financial transactions at homi99 are conducted in Malaysian Ringgit (MYR). homi99 accepts deposits via supported local payment methods including online bank transfers and approved local e-wallets.

Regarding deposits:

• Funds deposited by members are solely for use on the homi99 platform and may not be transferred to any third party.
• All payment methods used must be in your own name. homi99 does not accept deposits from third-party accounts.
• Deposits are processed immediately upon receiving transaction confirmation from the payment provider.

Regarding withdrawals:

• Withdrawal requests can only be processed to a bank account or e-wallet that has been registered and verified in your own name.
• Homi99 reserves the right to request additional identity verification documents before approving any withdrawal request, particularly for amounts exceeding the stipulated limits.
• Withdrawal processing times depend on the method selected; however, homi99 strives to process all requests within the timeframe specified on the transaction information page.
• Homi99 reserves the right to place a hold on withdrawals while an investigation is in progress should there be any suspicious or inconsistent activity on the account in question.

5Bonuses & Promotions

Homi99 offers a variety of bonuses and promotions from time to time to reward new and loyal members. Each bonus and promotion is subject to specific terms and conditions stated on the relevant promotions page, and those terms form part of this Agreement.

General principles applicable to all bonuses and promotions at homi99:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms.
• Bonuses cannot be directly converted to cash unless the specified wagering requirement has been fully met.
• Homi99 reserves the right to withdraw or cancel any bonus obtained through unauthorised means, fraud, or abuse of the promotions system.
• Bonuses awarded to accounts subsequently found to be in breach of any terms may be forfeited without notice.
• Homi99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6Game Rules

All games available on the homi99 platform — including online casino, Live Casino, bingo, Sports Betting, and wagering — have their own specific rules displayed on the respective game interface. It is the member's responsibility to understand the rules of a game before participating or placing bets.

• The outcome of all games using an RNG (Random Number Generator) is final and cannot be disputed.
• In the event of any technical disruption during gameplay, homi99 will determine the appropriate course of action based on available system records, and homi99's decision in this matter is final.
• Any attempt to exploit software bugs, use automation software, bots, or other unauthorised methods to gain an advantage in games is strictly prohibited.
• Bets placed cannot be cancelled once confirmation has been received by the system, unless otherwise stated in the specific game rules.

7User Responsibility & Conduct

As a homi99 member, you agree to use this platform in a responsible, ethical manner and in compliance with all established rules. Conduct specifically prohibited at homi99 includes but is not limited to:

• Engaging in any form of fraud, including the use of stolen or unauthorised credit cards or payment methods.
• Colluding with other players to manipulate game outcomes or unlawfully exploit the odds system.
• Using the homi99 platform for money laundering or any financial activity that violates the law.
• Threatening, insulting, or harassing homi99 customer support staff or other members on any homi99 communication platform.
• Spreading false, misleading, or defamatory information about homi99 on any public platform.

Homi99 reserves the right to investigate any suspicious activity and take appropriate action including account suspension or closure and reporting to the relevant authorities.

8Account Closure & Suspension

Homi99 reserves the right to suspend or close any member's account at any time, with or without prior notice, for reasons including:

• Violating any provision of these Terms and Conditions.
• Providing false or misleading information during registration or the KYC process.
• Suspected of committing fraud, money laundering, or any other illegal activity.
• Failure to complete identity verification within the specified timeframe.
• Upon request by relevant legal authorities or regulatory bodies.

Members may also close their own account at any time by contacting the homi99 customer support team. Account closure requests will be processed once all pending transactions have been settled and identity verification has been completed where required.

9homi99 Liability Limits

To the extent permitted by applicable law, homi99 shall not be liable for any indirect, incidental, special, or consequential losses or damages arising from the use of or inability to use this platform.

Homi99 makes no warranties regarding:

• Continuous and uninterrupted platform availability at all times — although we strive to maintain uptime exceeding 99.9 percent.
• The accuracy or completeness of any information displayed on the platform, including sports odds and statistics.
• That the platform will be free from technical errors, viruses, or other harmful components.

Homi99's total liability to any member, under any circumstances, shall not exceed the total amount deposited by that member within the thirty (30) days preceding the claim.

10Privacy & Data Protection

Homi99 takes the protection of all members' personal data seriously. All personal information collected is processed in accordance with homi99's Privacy Policy, which forms part of this Agreement and can be referenced on the Privacy Policy us.

By using the homi99 platform, you agree that homi99 may:

• Collecting and processing your personal data for the purposes of account management, transaction processing, and legal compliance.
• Sharing your information with third-party service providers directly involved in the platform's operations, subject to strict confidentiality agreements.
• Using your data for marketing homi99 services, subject to the communication preferences you have set in your account.

All data is stored with 256-bit SSL encryption protection and strict technical security measures to prevent unauthorised access.

11Amendments to Terms and Conditions

Homi99 reserves the right to amend these Terms and Conditions at any time. Any amendments will take effect immediately upon publication on this page, unless a specific effective date is stated otherwise.

For changes deemed significant, homi99 will endeavour to notify members via in-platform notifications or their registered email. However, it remains each member's responsibility to review the Terms and Conditions page periodically.

Your continued use of the homi99 platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account by contacting our customer support team.

12Contact Us

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions or any aspect of homi99's services, please contact our customer support team through the following channels:

Homi99 also provides a section Frequently Asked Questions (FAQ) that answers most general enquiries related to platform usage, accounts, and financial transactions. We encourage you to consult that section first before contacting support.